Security and privacy
Last updated: 3 October 2026
After scoring, the scoring system keeps only the score, the reason and the fix, plus the style examples you approve. Your chats stay in your own inbox. They're never used to train shared models. What Airest learns stays in your account.
- What reaches the modelFor scoring: the text of a closed conversation and your business guide. With Super Sales: also the open chats it answers.
- Retention and deletionYou can delete all your account data yourself, at any time.
- Human accessOnly on a support request you open. Every access is logged.
Privacy officer[email protected]